Know what to do when your pet gets sick.
PitsyPet's AI reads your pet's symptoms and tells you if it's safe to watch at home, worth a vet visit, or an emergency.in minutes, 24/7, at no upfront cost.
You notice, but you're not sure.
“Your cat has been lethargic all day. It's midnight on a Sunday. Is this a minor stomach bug or a life-threatening emergency?”
Deciding when to rush to an emergency clinic shouldn't be a guessing game. PitsyPet bridges the gap between uncertainty and action with clinical-grade triage logic.

Three steps to clarity
From worry to professional guidance in under three minutes.
1. Describe symptoms
Tell us what's happening in plain English, from “limping” to subtle behavioural changes.
2. AI analysis
Our engine cross-references veterinary knowledge and clinical protocols to weigh how serious the situation is.
3. Risk assessment
Get an immediate Low / Medium / High risk rating with clear reasoning and the right next step.
Everything your pet's health needs
One tool for triage, records, and peace of mind.
AI triage engine
Just describe what's worrying you in plain language. The AI understands your pet's symptoms as you chat and tells you whether it's safe to watch at home, worth booking a vet, or a real emergency, always erring toward caution when it counts.
Risk reasoning
Every answer is grounded in real veterinary knowledge, not guesswork. The AI explains its reasoning in plain English, so you understand why it matters and can act with confidence.
First-aid guides
Safe steps to stabilise your pet before you reach a vet, plus 24/7 emergency contacts for your state.
Multi-pet clinical hub
Medications, vet clinics, appointments and follow-ups for every pet in one place.
Vet PDF export
Generate a professional handover report to share instantly with your local veterinarian.

A safety-first approach
PitsyPet isn't a replacement for a vet. It's the bridge to one. Our triage logic is calibrated with a practising veterinarian.
- A deterministic safety override always escalates a genuine emergency. It can never lower a result.
- A rule-based backup keeps triage working even if the AI is unavailable.
- Privacy-first: your pet's clinical data is encrypted and isolated per account.
Find help immediately
For high-risk results, we surface 24/7 emergency clinics for your state.
Animal Emergency Australia
National 24/7 hotline
SASH Small Animal Specialist Hospital
North Ryde NSW 2113
Animal Referral Hospital
Homebush NSW 2140
Veterinary Emergency Group
Clifton Hill VIC 3068
U. of Melbourne Vet Hospital
Werribee VIC 3030
Animal Emergency Service
Stafford QLD 4053
Perth Animal Hospital
Osborne Park WA 6017
Adelaide Animal Emergency Centre
Felixstow SA 5070
Simple, transparent plans
Free to start. Upgrade only if you want more.
PitsyBasic
- 2 AI triage sessions / month
- 10 AI assistant messages / day
- Unlimited vet PDF exports
- 1 pet profile
- Low / Medium / High risk assessment
- 24/7 access, any device
PitsyPremium
- Everything in PitsyBasic
- Unlimited AI triage sessions
- Unlimited AI assistant chat
- Unlimited pets & clinical records
- Priority support
Get in touch
Questions about how PitsyPet works, or partnership enquiries? Our team is here to help.
Email us
support@pitsypet.com.au
Location
Sydney, NSW, Australia



